Shipping

Please note, there is a $10.00 minimum to order.

When you are ready to check out, we will ask you for your shipping, and credit card information. Please fill out the form completely and use an actual address and not a P.O. box (if possible).

Your order will be processed within 1-2 business days after it is placed. You should receive an email almost immediately after you complete your order confirming the order has been placed. If you do not receive this email please see 'Not Receiving Emails?' in the 'Help' section.

We offer the following methods of shipment:

UPS - Ground (default), 3 Day Select, 2nd Day Air, and Next Day Air.

USPS - Priority Mail (in the US), and Priority Mail International (for international orders).

The actual shipping charges will be calculated automatically during the checkout process. Please be aware that there are situations where the shipping charges may need to be adjusted from what is shown on your receipt at checkout. An example of this is in instances where it takes more than one box to contain your order, or the item(s) ordered are of a large size but light weight. If the actual shipping cost varies greatly (over 10%) from the original charge we will contact you by email with the changes to the shipping total for your approval before shipping your order.

It is our policy not to charge your credit card until we are ready to ship your order except in the case of pre-ordered items.

If you choose to pay by money order, we will contact you by email with the actual charges and where to send payment. Please wait for us to do so before sending payment. We will hold your order for 10 business days in order to give you time send payment.

A note to customers outside the United States:

We normally ship USPS Priority Mail International on foreign orders. Please note that additional charges may apply, and in the case of requests to use surface transportation you assume all risk of guaranteeing safe delivery as we do not recommend this method.

We do not accept credit card payment for orders sent to third parties outside the United States. We will send your order to a third party, but choose the money order option on our checkout form to do so. We will contact you by email with the total including shipping charges and instructions on where to send payment. We will hold your order for 10 business days in order to give you time to arrange or send payment.

We are sorry but due to problems collecting funds we can no longer accept orders from Africa, China, Indonesia, Nigeria, Singapore and some other countries.

You can place your order online and make payment arrangements immediately, or choose to send your payment by money order. We accept most major credit cards (Visa, MasterCard, American Express, and Discover), as well as money orders (US funds only) as payment. Orders paid by money order will ship upon receipt. We do not accept phone orders, fax orders, or walk-in business. We do not use PayPal, or accept personal checks.

If you choose to pay by money order we will contact you by email with the total including shipping and instructions on how to make payment.

 

Make your money order payable to Boss Company LLC (not Custom Crew) and send it to the address on the order receipt that was emailed to you. We will hold your order for 10 business days in order to give you time to arrange or send payment. Unpaid orders are normally canceled after 10 business days.

We do not accept credit card payment for orders sent to third parties outside the United States. We will will send your order to a third party, but choose the money order option on our checkout form to do so. We will contact you by email with the total including shipping charges and instructions on where to send payment.

If you have any questions please contact us using one of the methods provided on this web site.